UNRAVELING THE INFLUENCE OF BUILDING MATERIALS CRITERIA (BMC) ON HOTEL’S OPERATIONAL SUSTAINABILITY

Main Article Content

Nur Adlina Ismail
Natasha Khalil
Suwaibatul Islamiah Abdullah Sani

Abstract

The core business of hotels lies in the hotel buildings design and its service operation. As the hotels are concentrating more on aesthetics values as one aspect of perceived experiential value, a careful selection of materials is urgently needed for hotel sectors. It is important to identify the crucial criteria in choosing building materials towards the hotel’s operational sustainability. Thus, this paper aims to analyze the significance level building materials criteria (BMC) towards hotel’s operational sustainability. A quantitative approach was adopted via questionnaire surveys to 116 operation and maintenance manager that worked in 29 green rated hotels throughout Malaysia. The data is analysed using SmartPLS 4, a software with graphical user interface for variance-based structural equation modeling (SEM) using the partial least squares (PLS) path modeling method. Results from the SEM-PLS has supported three (3) hypothesis, that confirmed the manufacturers criteria, health criteria and resource management criteria, as the BMC variables has significance relationship towards hotel’s operational sustainability. This study significantly helps the developers, hoteliers, stakeholders, consultants, and designers to be aware of the applicability and suitability to be used in their projects. The findings provide practical insights for hotel operators and managers, offering guidance on selecting building materials aligned with sustainability goals. This operational focus can aid hotels in making informed decisions that enhance their overall sustainability performance.

Downloads

Download data is not yet available.

Article Details

Section
Articles
Author Biography

Natasha Khalil, College of Built Environment, Universiti Teknologi MARA, Perak Branch, 32610 Seri Iskandar, Perak, Malaysia

Associate Professor Sr Dr. Natasha Khalil is an Associate Professor and Senior Lecturer in the Program of Quantity Surveying, College of Built Environment Studies in Universiti Teknologi MARA (UiTM) Perak Branch, Seri Iskandar, Perak. She holds a PhD in Building Science & Performance from Universiti Malaya, Malaysia. She has been involved in several consultancy projects with various agencies, including leading a project in developing a guideline of Government Green Procurement for Construction Works (GGP Works), funded by United Nations Development Program (UNDP) and Economic Planning Unit (EPU) Malaysia. She has also secured several academic research grants, including from the Ministry of Higher Education (MOHE) and currently leads research of “Facilities Management Conceptual Model on Performance Effectiveness and Hedonic Consumption of Hotel Industry''. Her research expertise are Building Performance Evaluation, Facilities Management, Green Procurement in Construction, Risk Management, and Indoor Environmental Performance and Post Occupancy Evaluation.  She has published more than 90 publications including in several high-impact indexed journals. She is a paper reviewer for several SCOPUS/WOS journals. She is also a Consultant Quantity Surveyor (CQS) of the Board of Quantity Surveyors Malaysia (BQSM) and The Royal Institution of Surveyors Malaysia (RISM). She is a regular invited speaker in seminars/workshops related to high-impact publications, research methodology, green procurement, life cycle cost, and data analysis using Analytical Hierarchy Process and ATLAS.ti software.