Investigate the Repurchase Intentions for Biobased Detergents among Malaysian Consumers through the Lens of SOR Theory

Authors

  • Kok-Hau Phoong An academic at the Institute of Advanced Studies, Universiti Malaya.
  • Nor Hazlina binti Hashim An academic at the Department of Management & Marketing, Faculty of Business and Economics, Universiti Malaya, 50603 Kuala Lumpur, Malaysia.
  • Ahmad Farid bin Osman An academic at the Department of Decision Science, Faculty of Business and Economics, Universiti Malaya, 50603 Kuala Lumpur, Malaysia.

DOI:

https://doi.org/10.22452/ajba.vol17no2.6

Keywords:

Biobased Detergent, Marketing Mix, Repurchase Intention, Satisfaction, SOR, Trust

Abstract

Manuscript type: Research paper

Research aims: This paper examines the intention of repurchase towards biobased detergent among Malaysian consumers using the Stimulus- Organism-Response (SOR) theory.

Design/Methodology/Approach: This study used a purposive sampling technique to gather 349 responses for data analysis.

Research findings: The findings in this paper shows performance expectancy, environmental concern, product, promotion, and place have a significant relationship to intention to repurchase for biobased detergent.  Meanwhile the effort expectancy, social influence, and price have an insignificant relationship to repurchase intention of biobased detergent.

Theoretical contribution/Originality: This research provides valuable insights to stakeholders to understand the factors that influence repurchase intention to help their businesses develop and market sustainable products effectively.

Practitioner/Policy implications: Examining consumer inclination to repurchase biobased detergents can aid the Malaysian government in assessing the efficacy of related initiatives and making regulatory adjustments as necessary.

Research limitation/Implications: The research only focuses on biobased detergent users.

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Published

31-12-2024

How to Cite

Kok-Hau Phoong, Nor Hazlina binti Hashim, & Ahmad Farid bin Osman. (2024). Investigate the Repurchase Intentions for Biobased Detergents among Malaysian Consumers through the Lens of SOR Theory. Asian Journal of Business and Accounting, 17(2), 207–241. https://doi.org/10.22452/ajba.vol17no2.6

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